Effective Date: 22 April 2025
E-Commerce Villa LLC provides digital marketing services. As such, the nature of our services does not typically involve physical goods. However, we aim to ensure complete client satisfaction.
Clients may cancel their service agreement by providing written notice at least 14 days prior to the next billing cycle. Any services rendered prior to the cancellation date will be billed in full.
Due to the nature of digital and time-based services, refunds are not guaranteed. A refund may be considered only if the client has not received any services after payment.
Refunds will not be issued if:
Services have already been delivered.
Cancellation occurs after a project or campaign has commenced.
The client fails to provide required materials or information that delays service delivery.
To request a refund, contact us in writing at grow@ecommercevilla.com with details of your request. We will review and respond within 7 business days.
All refunds, if applicable, are issued at the sole discretion of E-Commerce Villa LLC.
Contact Us If you have any questions regarding cancellations or refunds, please contact us at grow@ecommercevilla.com
E-Commerce Villa is a Result-Driven TikTok Shop agency helping brands to utilize the full potential of TikTok Shop.
